CLASPEES LLC

SHIPPING, BILLING & REFUNDS

 Currently, we only ship to addresses within the United States.

Orders ship Monday through Friday. We don’t ship on weekends or holidays.

Orders placed before 3 pm ET will be shipped the next day.

All sales are final. No exchanges or refunds. However, we want you to have the best experience possible with us and our product, whether you are a new customer or an existing customer who has placed an order for a new product.  That means if you are unsatisfied with the product, please contact us at howcanwehelp@claspees.com and we'll replace your first order, with proof of purchase, within 30 days from the date of purchase.  No return is necessary.

We use a third-party service provider for payment services (e.g., credit card transaction processing, merchant settlement, and related services). You hereby consent to provide and authorize Claspees and its third-party service provider to share any information and payment instructions you provide to the extent required to complete payment transactions in accordance with this Agreement, including personal, financial, credit card payment, and transaction information. Upon initial registration of your credit card, you may see a pending charge as part of the authorization confirmation process. This is not a charge and is used to confirm account authenticity. The pending charge should automatically clear on its own. If you have any issues, please contact howcanwehelp@claspees.com.

We are not responsible for any fees or charges that your bank or credit card issuer may apply.